GIGA Sparkle Home Cleaning LLC (“GIGA Sparkle,” “we,” “our,” or “us”) is committed to protecting your privacy. This policy explains, in plain language, exactly what information we collect when you visit gigasparkle.com, why we collect it, and how we handle it. We keep things simple—because our data practices are simple.
Who We Are
GIGA Sparkle Home Cleaning LLC is a professional residential and commercial cleaning company based in Lexington, South Carolina. We provide services throughout the Midlands of South Carolina, including Lexington County and the greater Columbia metropolitan area.
This Privacy Policy applies solely to information collected through gigasparkle.com. It does not apply to information collected offline or through any other means.
Information We Collect
We collect personal information only when you voluntarily submit our quote request form. The fields requested are:
- Full name — to address you when we respond
- Phone number — to call or text you with your quote details
- Email address — as an alternative contact method
- Your message — details about the cleaning service you need
We do not collect payment information, government IDs, location data, browsing history, or any other sensitive personal data. The only information we ever receive is what you type directly into our contact form.
How We Use Your Information
We use the information you provide exclusively to:
- Respond to your cleaning service inquiry in a timely manner
- Prepare and deliver a personalized service quote
- Coordinate and schedule your cleaning appointment
We will never use your contact details to send unsolicited promotional messages or add you to any marketing list without your explicit, prior consent.
Third-Party Processors: Netlify Forms
Our website is hosted on Netlify, and our contact form uses Netlify Forms to process submissions. When you submit a quote request, your information is:
- Transmitted securely (HTTPS/TLS) to Netlify’s servers
- Stored temporarily in our Netlify dashboard, accessible only to authorized GIGA Sparkle personnel
- Forwarded to us via an email notification so we can respond to your inquiry promptly
Netlify complies with applicable data protection standards. For full details on how Netlify handles and protects data, please review their Privacy Policy at netlify.com/privacy.
Cookies & Tracking Technologies
This website does not use tracking cookies, analytics tools, or advertising pixels of any kind. We do not monitor your behavior across sessions or across other websites.
Specifically, gigasparkle.com does not use:
- Google Analytics or any other analytics platform
- Facebook Pixel or any social media tracking code
- Advertising, retargeting, or behavioral profiling tools
- Persistent tracking or identification cookies
Netlify may set a short-lived functional token as part of the form submission security process. This token carries no personal data and expires when your browser session ends.
Data Retention
We retain your contact information for as long as necessary to respond to your inquiry and deliver your cleaning service. Form submissions are stored in the Netlify dashboard and remain there until we manually remove them or you request deletion.
If you would like your information deleted at any time, contact us using the details in Section 12 and we will remove it within 30 business days.
Security
We take reasonable measures to protect your information. All data transmitted between your browser and this website is encrypted using HTTPS/TLS. Our form processor, Netlify, employs industry-standard security controls including access management and encrypted data storage.
That said, no method of electronic transmission or storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
Your Rights
Regardless of your location, you have the right to:
- Access — request a copy of the personal information we hold about you
- Correction — ask us to correct any inaccurate information
- Deletion — request that we permanently delete your personal data
- Opt-out — decline any future communications from us at any time
To exercise any of these rights, contact us via the details in Section 12. We will respond within 30 business days.
Children’s Privacy
Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from minors. If you believe we have inadvertently received information from a child under 13, please contact us immediately and we will delete it without delay.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. When we do, we will revise the “Last updated” date at the top of this page.
We encourage you to review this page periodically. Continued use of the website after any changes constitutes acceptance of the updated policy.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out to us directly. We are happy to help.
GIGA Sparkle Home Cleaning LLC
Lexington, South Carolina · Mon – Fri, 8:00 AM – 5:00 PM